FREQUENTLY ASKED QUESTIONS

Check-in at TAN Villas & Country Club begins at 3:00 PM, and check-out is at 12:00 PM. Guests requesting different arrival or departure times should contact guest services before their stay.

Yes, early check-in and late check-out may be available at TAN Villas & Country Club, subject to availability and additional fees. Contact guest services before arrival to request an adjusted check-in or check-out time.

TAN Villas & Country Club offers free cancellation up to 10 days before arrival. Special offers and promotional rates may have different cancellation conditions, so guests should review the terms of their reservation before booking.

Yes, TAN Villas & Country Club provides 24-hour guest services, seven days a week. Guests can contact the team at any time for assistance during their stay.

Guests must be at least 18 years old to check in at TAN Villas & Country Club, in accordance with the property's stated age policy.

Yes, TAN Villas & Country Club requires full payment in advance to secure a reservation. Guests should review the payment and cancellation terms before confirming their booking.

TAN Villas & Country Club accepts Visa, Mastercard, and American Express. Guests may also pay with cash in US dollars (USD) or Dominican pesos (DOP) for eligible on-site purchases.

Yes, TAN Villas & Country Club is located within Casa Linda, a gated residential community in the Dominican Republic. The community provides 24-hour security at its entrance, offering controlled access for residents and resort guests.

Smoking is not permitted inside villas or other indoor areas at TAN Villas & Country Club. Guests may smoke in designated outdoor areas, in accordance with the property's smoking policy.

No, TAN Villas & Country Club does not charge an additional resort fee. Guests should review their reservation details for any other applicable charges associated with their booking.

TAN Villas & Country Club is near several popular attractions on the Dominican Republic's north coast, including Cabarete Beach for kitesurfing and windsurfing, Sosúa Bay for swimming and snorkeling, and Encuentro Beach for surfing. Guests also have access to the on-site Waterworks water park.

TAN Villas & Country Club is approximately 20–30 minutes by car from Gregorio Luperón International Airport (POP), also known as Puerto Plata International Airport. Travel times may vary depending on traffic and road conditions.

A rental car or taxi is recommended when staying at TAN Villas & Country Club, as the property is located within the residential Casa Linda community. Guests can arrange taxi transportation through guest services to visit nearby beaches, restaurants, and attractions in Sosúa and Cabarete.

TAN Villas & Country Club is located in a quiet, gated residential community near Sosúa and Cabarete. Guests can enjoy a peaceful villa setting while remaining within driving distance of Cabarete's beachfront restaurants, bars, and nightlife.

Yes, TAN Villas & Country Club provides complimentary luggage storage on arrival and departure days. Guests can leave their belongings with guest services before check-in or after check-out.

Yes, guest services at TAN Villas & Country Club can assist with booking local excursions, airport transfers, taxi transportation, and restaurant reservations. Guests can contact the team before arrival or during their stay for assistance.

Yes, laundry service is available at TAN Villas & Country Club for an additional fee. Guests can contact guest services for pricing and arrangements during their stay.